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Home  >  About Plan  >  Terms and conditions  >  Plan UK's Privacy Policy

Privacy Policy and Use of Information.

The information Plan UK collects about you helps us to understand more about how our site is used and how we can improve it, and enables us to send you the communications that interest you. We are committed to safeguarding your privacy online and otherwise.

In this section (which forms part of the Terms and Conditions of this site) you can read how Plan treats information about you and how we ask you to treat any information you receive about sponsored children.

If you have any query which is not answered here, please email us at mail@plan-international.org.uk.
This Privacy Policy may change from time to time, we recommend you to check it periodically.

1. Who is collecting my information?
When you are on the Plan UK's website and are prompted to input any information, you will be sharing your personal information with Plan UK alone unless stated otherwise.

2. What kind of information would Plan UK collect from me?
When you visit Plan UK’s website we aim to collect information about which pages you have accessed, when and the visitor IP address. Furthermore visitors to our website can be asked to volunteer information about themselves through participating in surveys, forwarding their email and / or postal addresses to be on our mailing list for future communications, informing us of their preferred means of communication, requesting to be on a specific mailing list, or if they ask to sponsor a child or support us by giving a donation or purchasing an item from our on-line brochure. We may, for example, keep a record of your name and gender, e-mail address, postal address and telephone number.

3. How would you use my information?
Plan UK uses the information we collect about you for our internal use only and will not disclose any of your personal information to anyone, except when we have your permission or under special circumstances when the law requires it. The information we obtain helps us to understand better how our site is used. Your contact details are used to send you any communications and information you request, together with any other information about Plan we believe may be of interest to you. If you choose to sponsor a child through Plan UK, we shall use your contact details to send you further information about Plan as well as information and correspondence about your sponsored child and his / her family, community and country.If you do not want to receive any further communications from Plan, please email us at mail@plan-international.org.uk.Any banking or credit card details you provide will be shared with your bank / credit card company and / or otherwise as necessary to process your payment(s).

4. Would I be able to update, delete or correct my personal information?
Plan UK relies on the accuracy of your personal information. We are working on ways to make it easier for you to review and correct the information that Plan maintains about you. In the meantime, if you change your email address or are aware that any of the other information we hold about you is inaccurate or out of date, please email us at mail@plan-international.org.uk.

5.What about security precautions to protect the loss, misuse, or alteration of my information?
When you give Plan UK personal information, we take all reasonable steps to ensure that the information will be stored and processed securely, in accordance with this policy and with the Data Protection Legislation.

6. What if I sign up to sponsor a child?
If you choose to sponsor a child through Plan UK’s website, the information you provide will be used in connection with the administration of your sponsorship. Your name and the name of the country where you live will be sent to the Foster Parents Plan International Inc. offices in the country and region where your sponsored child lives; local Plan staff will then give this information to the child and their family. These countries may not have laws protecting the privacy of personal data. Your information may also be accessed by staff at Plan’s International Headquarters in England (FPPI Limited).

7. What about information I receive about my sponsored child?
As a condition of your sponsorship, you agree to respect the sensitive nature of any information you receive about your sponsored child and his / her family and not to misuse that information in any way. In particular, you agree not to publish any information that identifies your sponsored child or his / her family unless they have given you their informed consent.

8. Plan’s respect for the children shown on this site.
To protect the privacy of the children we work with, photographs and names used on this site are not necessarily those of the actual children concerned.


Last updated: July 2003


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